Privacy policy

Last updated: October 29, 2026

Bandana Wholesale (bandanawholesale.com) is operated by V5 Imports Inc. ("we", "us", "our"). This Privacy Policy explains how we collect, use and share your personal information when you visit the site, contact us, or buy from us.

Information we collect

  • Contact and account details you give us, such as your name, business name, email, phone number and shipping and billing addresses.
  • Order information, such as the products you buy, order history and pickup or delivery details.
  • Payment information, which is processed by our payment providers. We do not store full card numbers.
  • Messages you send us by email, phone or the contact form.
  • Device and usage information collected automatically through cookies and similar technologies, such as your browser, IP address, pages viewed and how you reached the site.

How we use your information

  • To process, ship and support your orders, including pickups, returns and refunds.
  • To communicate with you about orders and respond to your questions.
  • To run, secure and improve the site and prevent fraud.
  • To send you marketing messages if you have agreed to receive them. You can unsubscribe at any time.
  • To meet legal, tax and accounting obligations.

How we share your information

We share personal information only as needed to run the store, including with: Shopify, which hosts our store; payment processors; shipping carriers (such as UPS, FedEx and USPS); service providers that help us with email, analytics and customer support; and authorities when required by law or to protect our rights. If our business is sold or reorganized, information may be transferred as part of that transaction.

Cookies

We use cookies to keep the cart and checkout working, remember your preferences and understand how the site is used. You can control cookies in your browser settings, but some parts of the site may not work without them. Shopify's use of cookies is described at shopify.com/legal/cookies.

Shopify

Our store is hosted on Shopify, which collects and processes personal information about your use of the store to provide and improve its services. You can read Shopify's privacy policy at shopify.com/legal/privacy.

Keeping your information

We keep personal information as long as needed for the purposes above, including to meet legal, tax and accounting requirements, and then delete or anonymize it.

Your rights

Depending on where you live, including California, you may have the right to access, correct or delete the personal information we hold about you, to opt out of marketing, and to receive information about how we use it. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights. We may need to verify your identity before responding.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Children

The site is intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact

For privacy questions or requests, contact V5 Imports Inc.:

Email: sales@v5imports.net
Phone: 213-625-7800
Mail: V5 Imports Inc., 376 South Los Angeles St, Suite B, Los Angeles, CA 90013